Meet the Team
Graeme Hall
Assistant Director of Housing Services
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Jen Boswell
Strategic Lead for Resident Experience
Jen has over 15 years’ experience in social housing...
Richard Woolfall
Strategic Lead Assets & Repair
Richard joined Manchester City Council in 2023 and...
Michael Hutton
Strategic Lead Home & Place
Mike joined MCC in 2004 and has over 20 years of housing management experience.
Key Responsibilities
Manchester City Council’s Housing Services team is made up of more than 250 staff who are accountable for providing good quality, safe and affordable homes, and housing management services to customers.
In his role as the Assistant Director of Housing, Graeme Hall is also responsible for ensuring Manchester City Council’s compliance with health and safety requirements. Graeme is supported in this role by other colleagues (e.g. the Strategic Lead for Assets & Repairs, the Head of Building Safety and Compliance and Health & Safety colleagues)
In her role as Strategic Lead for Resident Experience, Jen Boswell is responsible for Manchester City Council’s compliance with the Consumer Standards.